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Basics Box Description and FAQ

What is the Staple Food Box? An curated grocery staple box for our member-owners to order online for non-perishable pantry items on a biweekly basis with contactless pickup at an outdoor location.

Do I have to be a member-owner to shop? Once our retail store is open, it will be open to the public and will not require you to be a member-owner. However, during the first few order cycles, this food box will be offered as a benefit to our member-owners only. As soon as we iron out the kinks and are able to accommodate non member-owners we will update the community on our social media, our newsletter, and our website. If you would like to become a member-owner click here to learn more. If you are genuinely unable to afford becoming a member, please contact us at general@southphillyfood.coop to discuss your options. Sign up for our newsletter here. 

How many and what kinds of items will the box contain? The box will contain 12-16 non-perishable staple foods that are curated by our buyer for this particular order. The varieties to be included in the box will be published on our website during the order period. We reserve the right to substitute out of stock items with comparable items. 

What's planned for this week's box? 

  • 2-3 Potatoes
  • 3-4 Onions
  • 2 lbs dried rice
  • 2 lbs dried beans
  • 2 lbs all purpose flour
  • 1 oz yeast
  • 1 can of beans
  • 1 pack of tortillas
  • 2 lbs dried pasta
  • 2 jars/cans of tomato sauce
  • 1 jar of nut butter
  • 1 box of cereal
  • 1 bag of chips, popcorn, cracker, or other snack
  • 1 jar of salsa
  • 4 rolls of toilet paper

 * out of stock items will be substituted a similar item to ensure a well-rounded box whenever possible. 

How much will the box cost? We are currently offering the box at $55 (a $65 value). This week, member-owners will be emailed a coupon code good for $5 off their purchase. Volunteers will also receive a $5 coupon code. That's a combined savings of up to $20! As we plan future boxes they will fall in the $50-$65 range to ensure a nice selection that works out to just $25-$33/week. 

What forms of payment will you accept? We accept all major credit or debit cards. 

Will you accept SNAP or WIC? Unfortunately we are unable to accept SNAP and WIC for the boxes due to regulatory requirements that are difficult to navigate because we presently do not have adequate storage and the boxes must be pre-paid prior to order.

Can I order more than one box? Yes. For families who plan their meals, are cooking during this time and have fresh produce, 2 boxes is adequate and should be enough for a 2 week period.

Is this a subscription program with a commitment? No. Each order cycle we will post the list of items we plan to include in that cycle’s curated box. Simply review the package and decide if you wish to opt in. No commitment necessary. 

Can we order items a-la-carte? Due to storage and other logistical constraints, we are unable to offer very items on an a-la-carte basis at this time. We are however offering the opportunity to buy popular items by the case. We plan to scale up to offer a select list of options on an a-la-carte basis. Please stay tuned. 

Do you offer split boxes? Unfortunately, we are unable to split boxes. All items must come and be sold pre-packaged to meet health department requirements. We encourage you to go in on a box with a neighbor or donate unwanted items via our donation box.